Shipping policy
Shipping Policy
Last Updated: July 15, 2026
At Liometa, we're committed to getting your order to you as quickly and safely as possible. Below you'll find everything you need to know about our shipping process.
Order Processing
-
Orders are typically processed within 1 -3 business days.
-
Orders are processed Monday through Friday, excluding holidays.
-
Once your order has been shipped, you'll receive a confirmation email with tracking information (when available).
Shipping Times
Estimated delivery times vary depending on your location:
-
United States: 3-5 business days
-
Rest of the World: 3-5 business days
Please note that these are estimated delivery times and may be affected by customs, weather, carrier delays, or peak shopping seasons.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and selected shipping method. Any free shipping promotions will be clearly displayed on our website.
Order Tracking
If tracking is available for your shipment, you'll receive a tracking number by email once your order has been dispatched. Tracking information may take 24–48 hours to update.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by your country's authorities. These charges are the responsibility of the customer.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. Liometa is not responsible for delays or additional shipping costs resulting from incorrect or incomplete address information.
Lost, Delayed, or Damaged Packages
If your package is significantly delayed, arrives damaged, or appears to be lost in transit, please contact us as soon as possible. We'll work with the shipping carrier to help resolve the issue and find the best solution.
Questions?
If you have any questions about shipping or your order, please contact our customer support team. We're always happy to help—and we promise we won't make you wait longer than your package.