Shipping Policy
Shipping Policy
Thank you for shopping with Liometa. Below you'll find all the information you need about our shipping process.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Times
We offer the following shipping options:
- Standard Shipping – 5–10 business days
- Express Shipping – 2–4 business days
- Free Shipping – available on orders over a certain amount (see checkout for current threshold)
Shipping rates are calculated at checkout based on your location and chosen shipping method.
International Shipping
We ship worldwide. International delivery times vary by destination and typically take 7–21 business days. Please note that international orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package through the carrier's website. Please allow up to 48 hours for tracking information to become active.
Lost or Delayed Packages
If your package appears to be lost or significantly delayed, please contact us at support@liometa.store with your order number. We will do our best to resolve the issue promptly.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at support.liometa@gmail.com and we will try to make changes before the order ships.
Contact Us
If you have any questions about your shipment, feel free to reach out to us at support.liometa@gmail.com. We're happy to help!
